Facebook Buys Customer-Service Software Maker Kustomer

  • Acquisition is said to be valued at more than $1 billion
  • Deal subject to regulatory approval amid antitrust scrutiny
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Facebook Inc. has acquired Kustomer Inc., a New York-based software company that helps businesses manage customer conversations from multiple services on one dashboard.

The deal was valued at more than $1 billion, said a person familiar with the deal who asked not to be identified because the terms were private.