New York’s MTA Sees Crime Fighting as Key to Reviving Subway Ridership
- ‘The next three to six months are critical’: MTA’s Feinberg
- Crime is a bigger concern for active riders than health safety
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New York’s Metropolitan Transportation Authority, the subway and bus operator whose ridership has plummeted since the pandemic, is trying to lure back riders by focusing on safety.
According to a recent survey by the MTA, 72% of active customers are very concerned with crime and harassment on the system, surpassing worries about health safety. And 36% of customers who stopped riding on the public-transit system said they did so because of such safety concerns.