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Three Things Twitter’s New CEO Should Do to Spark a Turnaround

The social media platform needs to overcome disappointing feature launches with better execution.

New leadership.

Left: Twitter; Right: Drew Angerer/Getty Images

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After years of stumbles and underperformance, Twitter co-founder Jack Dorsey is finally stepping aside as chief executive. The long-awaited move creates an opportunity for the social media platform to regain its footing, but there is much to be done.

On Monday, the company’s board announced that Twitter veteran Parag Agrawal, who has served as chief technology officer since 2017, will succeed Dorsey as CEO, effective immediately. Dorsey will remain on the board until his term expires next year.