Rogers Apologizes as Network Collapse Paralyzes Canadian Business, Consumers
- Internet and wireless service went down early Friday
- ‘Today we have let you down,’ Rogers says; no cause disclosed
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Rogers Communications Inc. apologized to customers after a major network failure shut down wireless and internet services, causing problems for payment systems, automated teller machines and phone connections in Canada.
The network collapse started early Friday morning and continued into the afternoon. The company gave no hints on the source of the problem but said it was making progress on solving it. “We know how much you rely on our networks. Today we have let you down,” the company said on Twitter at 3:20 p.m. Toronto time.