Travel
Southwest Cancels More Flights as Chaos Shows No Sign of Abating
- ‘We’ve outrun our tools,’ CEO Jordan acknowledged in November
- Almost 4,900 flights are canceled Wednesday and Thursday
The Southwest Airlines Co. meltdown that’s stranded thousands of passengers across the US has its root in outdated technology that analysts and its unions have warned about for years.
“People have a right to be really angry and annoyed,” Cowen Inc. analyst Helane Becker said Wednesday in a Bloomberg Television interview. “They should have invested years ago in these systems and they just didn’t.”