Illustration: Maxime Mouysset for Bloomberg Businessweek

How Ben & Jerry’s Ended Up at War With Itself

The activist ice cream brand made the controversial decision to pull out of Israel's occupied territories. Instead of a political win, the company set off a legal battle with its owner, Unilever.

Anuradha Mittal was the kind of person large corporations tend to avoid at all costs. She’d been politically awakened as a college student in India, working as a volunteer in Bhopal, where a leak at a Union Carbide Corp. pesticide plant in 1984 killed thousands of the city’s poorest residents. She considered becoming a lawyer or a judge there but instead moved to the US, where she spent almost a decade at an organization in Oakland, California, that combated, as she once wrote, “corporate control of our food system.” In 2004 she founded the Oakland Institute, a think tank devoted to issues such as the environment and indigenous rights. She wanted her organization’s name to invoke the birthplace of the 1960s-era Black Panther Party, and its research condemned what it referred to as “land grabs” by multinational corporations in Tanzania and Sierra Leone. The Nation deemed her “an essential commentator” who could school media outlets in the destructive role often played by “free-trade absolutists, international lenders and speculators.”

So in 2007, Mittal was surprised to get a call from Jeff Furman, a member of the independent board of Ben & Jerry’s, the ice cream company in Burlington, Vermont. Furman wanted her to join the board, which, she learned, was an anomaly in the corporate world: an in-house group devoted to pressing the company to take positions on issues that would make others blanch. The board was created in 2000 at the urging of the company’s founders, Ben Cohen and Jerry Greenfield, when Unilever Plc, the Anglo-Dutch consumer products conglomerate, purchased Ben & Jerry’s for $326 million. The board was primarily responsible for safeguarding the brand and making sure the company stayed true to its subversive roots by promoting its unabashedly progressive social mission. Furman was specifically interested in Mittal because of her unorthodox résumé. “I wanted someone who had a strong sense of social justice,” he says.